Job Description

Location: Remote (must work PST hours)

Type: Temporary Part-Time

Pay: $18–$23/hr (based on experience)

Duration: December 1 – January 31, with possible extensions through May 2026

LHH seeks a bilingual Customer Service Representative to make a difference by helping members navigate their healthcare benefits during a critical season. If you’re passionate about delivering exceptional service and fluent in one of the languages below, we’d love to hear from you!

What You’ll Do

• Be the first point of contact for members, providers, and partners
• Educate members on benefits and plan options
• Resolve inquiries with professionalism and empathy
• Document interactions accurately and follow compliance standards
• Support retention initiatives and participate in outreach projects

What We’re Looking For

• High School Diploma required; Bachelor’s preferred
• 2+ years of customer service experience (healthcare or call center preferred)
• Bilingual in Korean, Mandarin, Cantonese, or Khmer
• Strong communication and active listening skills
• Ability to multitask (listen, talk, and type)
• Proficient in Microsoft Office; typing speed of 40+ WPM

🌟 Benefits: Medical, dental, vision, life insurance, 401K, commuter perks & more!

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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