Job Description

Senior Resident Manager – Flagship Luxury Property (1100+ Units)

📍 Manhattan, NY | On-Site | Full-Time | Live-In Role

About the Role

A leading Manhattan property management company is seeking a hands-on, highly skilled Senior Resident Manager to oversee a luxury high-rise rental property with 1,100+ units. This is a live-in, 24/7 role requiring operational excellence, strong mechanical expertise, and polished leadership. You’ll be the face of building operations with EVP-level visibility.

Day-to-Day Responsibilities

• 24/7 onsite position; must live on property and be on call at all times
• Strong building mechanical skills (hands-on; “high-end superintendent” level, very in the weeds)
• Billing, payroll, and budget ownership
• Managing maintenance requests through BuildingLink
• Project management, capital improvements, turnovers, and property oversight
• Morning meetings with building staff to review issues and resolutions
• Close coordination with leasing department on applications, move-ins, and move-outs
• Daily site walks with Brian and Mario (Building Operations) — EVP-level visibility; must be polished, proactive, and quick on your feet

Hard Must-Haves

• 10+ years live-in Resident Manager experience
• Ultra-luxury, high-rise rental background (500+ units minimum; ideally 1,000+)
• Strong mechanical licenses (FDNY CoF, Universal CFC, boiler, etc.)
• Yardi Voyager + BuildingLink proficiency
• Budget and payroll ownership experience
• Capital improvement oversight (carpets, wallpaper, amenity upgrades)
• Maintenance/amenity management experience (esp. with commercial tenants such as Lifetime Fitness)
• Leasing coordination: applications, move-ins, and move-outs

Compensation & Schedule

💰 Base Compensation: $150K–$175K (housing + parking included)

⏱ OT Eligibility: Not eligible (role requires 24/7 availability)

📍 Location: Onsite, Manhattan (must live on property)

🕔 Hours: 24/7 availability, onsite 5 days/week

Why This Role?

🏢 Live-in unit + parking included

🌟 Lead operations at one of NYC’s premier luxury properties

📈 High visibility role with EVP-level leadership engagement

💼 Full ownership of staffing, vendors, budgets, and capital improvementsc

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

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