Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

bzEzZkJaNncxS3BmKzVZdHU4RWlkdis0TlE9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Springfield Medical Care Systems, Inc.

Registered Nurse (RN) (80HRS) Job at Springfield Medical Care Systems, Inc.

 ...importance of work-life balance. Job Summary: The RN provides administrative and clinical support to the providers and other healthcare...  ...High School Diploma or equivalent Associates Degree in Nursing required. Experience: Previous experience in a clinical... 

Equix, Inc.

Locator with CDL Job at Equix, Inc.

Equix Energy Services is an energy and utilities contractor that provides high-quality pipeline and facility construction services. At Equix...  ...Energy Servicesis currentlyseeking anefficient, safety-minded Locator with CDLfor undergroundutility construction services. We have... 

Whole Foods Market

Meat Cutter (Butcher) - Full Time Job at Whole Foods Market

 ...duties relating to the cutting, preparation, display, and selling of meat products. All Whole Foods Market Retail jobs require ensuring a...  ...in preventing spoilage. Mentors and supports assigned Meat Cutter Trainee(s). Arrives to work station on time, appropriately... 

Heritage Tile, LLC

Interior Architect/Designer Job at Heritage Tile, LLC

 ...Heritage Tile seeks an Project Architect/Designer to join our creative team in Verona, WI. Join...  ...our clients, organizational skills in managing complex project requirements, and collaboration...  ...Develop SketchUp models of interiors to demonstrate tile design and application... 

Denali Health

Research Assistant Job at Denali Health

 ...scripts. Assist clinical procedures after training: prepare supplies for draws, hand off...  ..., and complete chain-of-custody; perform phlebotomy only after competency sign-off. Support...  ...for the CRC to review. Coordinate the day: manage the visit tracker, keep the...