Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking curious and driven early in career candidates to join our Marketing Intern Program. Interns will be placed within a specific Marketing function through a matching process. In your placement, you’ll contribute to meaningful projects and gain valuable, hands-on experience in a 12-week summer internship.

We are seeking students with an AI first mindset - those eager to think differently, challenge the status quo, and help shape the future of Marketing at ServiceNow. Our Marketing team plays a critical role in advancing ServiceNow’s company priorities: leading in AI innovation, shaping the best-in-class experience for our customers, driving scalable growth, and delivering operational excellence.

 

Opportunities are available across multiple teams and may include:

Company Marketing: Defines the overarching corporate narrative to ensure consistent company messaging across all audiences and hosts executive experiences that showcase ServiceNow's vision and narrative to deepen customer relationships and drive business outcomes.

Digital Marketing: Designs digital experiences across the end-to-end customer journey that attract, engage, and convert.

Enterprise & Field Marketing : Brings marketing to life in regions around the world and with our partners.

Global Brand Marketing: Global Brand Marketing creates the defining enterprise software brand of the 21st century through strategic positioning, emotional storytelling, and immersive experience across all channels.

Global Marketing Strategic Operations: Enables Marketing to deliver elite level results through strategic planning, process excellence, operations, and change management excellence.

Global Sales Development: Engages with prospects and customers to create and accelerate quality pipeline. Our Sales Development Representatives are equipped with coaching, tools, technology and Al to maximize performance, deliver results, and prepare for future roles within ServiceNow. 

Global Strategic Events: Creates events experiences that are the ultimate expression of our brand to wow customers and leaders.

Integrated Marketing: Runs global campaigns, develops content strategies, and connects programs across the customer journey.

Marketing Analytics: Delivers data and analytics to inform our marketing strategy and measure impact.

Product & Solutions Marketing: Defines and curates buyer personas and delivers compelling messaging to drive awareness and differentiation in the marketplace.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Strong communication and teamwork skills
• Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication, leadership, and presentation skills
• Passion for storytelling and identifying trends
• High proficiency in MS Office Suite of Products (Word, Excel, Outlook, PowerPoint)
• Interest in AI, marketing, and building new skills
• Currently enrolled in an accredited college or university as a full-time student and graduating December 2026 or thereafter

Who you are:

• You’re an AI-native thinker : curious about how AI can make work smarter. You don’t just use AI, you see its potential to transform the way people work.
• You’re data-driven and insight-obsessed : you like using evidence to back ideas and garner support.
• You’re a storyteller at heart: you can frame ideas in ways people understand and resonate with.
• You’re curious: eager to ask questions, challenge assumptions, and try new approaches. You see ambiguity as an opportunity, and you’re not afraid to push boundaries to spark new thinking.
• You’re collaborative : you work well with others and adapt quickly.
• You’re growth minded : ready to learn, experiment, and build your skills – continuously.

For positions in this location, we offer a base pay of $33.51/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as

qualifications

, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Job Tags

Full time, Summer work, Internship, Summer internship, Remote work, Flexible hours,

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