Job Description

JOB PURPOSE

The Junior Technical Documentation Engineer authors Christie Lites Technical documentation.

RESPONSIBILITIES

1. Authors Repair Department Technical Documentation

2. Authors Quality Control Technical Documentation

3. Authors Central Distribution Documentation

1. Authors repair department technical documentation by:

• Creating and maintaining specific Service Repair Guides (SRG’s) as required.
• Creating and maintaining Service Tech Notes (STN’s) for CL Equipment.
• Creating and maintaining generalized Repair Documentation as needed for non-standard equipment.
• Responding to requests for changes from stakeholders in a timely manner.

2. Authors quality control technical documentation by:

• Creating and maintaining Technical sections of Quality Control (QC) Documentation.
• Ensuring QC documentation is clear and easy to understand for warehouse staff using a handheld scanner.
• Assist Warehouse Systems with testing documentation and integrating feedback. Responding to requests for changes from stakeholders in a timely manner.

3. Authors Central Distribution Documentation by:

• Creating and maintaining Commissioning Documents for ORPL Equipment.
• Creating and maintaining Decommissioning Documents for ORPL Equipment.
• Creating and maintaining CD documentation for Non-ORPL Equipment as required.
• Copying Quality Control Documents for use by Central Distribution. Creating and maintaining Central Distribution Repair Guides.

ESSENTIAL ATTRIBUTES FOR SUCCESS IN THIS ROLE

Personal Attributes

• Excellent written and verbal communication skills.
• Written and spoken English is required.
• Comfortable in fast-paced, dynamic environment.
• Self-motivated; must be able to take a task from idea to completion with minimal oversight.

Professional Attributes

• Computer skills – MS Office, SharePoint, Teams.
• Training provided for our Document hosting platform. (Dozuki)

The Role:

• Full time position (40hrs / week)
• Flexible working times with agreement of your manager.
• Flexible location with full time work from home.
• Occasional travel is possible within the US

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