Job Description

Field Technician

We are seeking a motivated and mechanically inclined Field Service Technician. This hands-on role is responsible for installing, maintaining, troubleshooting, and repairing specialized laboratory and medical devices at customer locations nationwide. Industry-specific equipment training is provided — if you have strong mechanical/electrical repair skills and enjoy solving problems, working independently, and traveling, this is an exceptional long-term career opportunity with rapid growth potential.

What You’ll Do

• Travel to customer sites to install, service, repair, and perform preventive maintenance on laboratory/medical equipment
• Troubleshoot mechanical, electrical, and pneumatic systems
• Clean, refurbish, and paint equipment as needed
• Train end-users on equipment operation and maintenance procedures
• Complete detailed service reports and documentation via ERP system
• Provide high-level customer service and communication at all times
• Support warehouse and company operations when not traveling
• Participate in paid 3-month training program to master specialized equipment
• Occasionally respond to after-hours or emergency service needs

What We’re Looking For

• 2+ years of experience in a technical, repair, or field service role
• Ideal backgrounds: HVAC, refrigeration, electrical, automotive, mechanical repair, biomedical tech, instrumentation
• Strong mechanical and electrical troubleshooting ability
• Ability to read and interpret electrical & mechanical schematics
• Excellent communication, patience, and customer-facing professionalism
• Strong organization and documentation skills
• Comfortable with computer systems (ERP experience a plus)
• Ability to travel 3–5 days per week (overnight) — paid travel time
• Enjoys problem-solving, continuous learning, and working independently
• Self-motivated — uses travel time productively (documentation/training)
• No degree required — hands-on technical experience is valued most.

Training & Industry

• Comprehensive 3+ month paid training program
• Work with highly specialized anatomical pathology and cryostat equipment
• Rare niche with minimal competition — long-term career growth
• Experience with histology equipment is helpful, but not required

Compensation & Growth

• Starting: Low-to-mid $60K annually
• With experience: Up to $80K
• After proven performance (2–3 years): Up to $90K–$100K+ potential
• Paid travel time + overtime eligible
• Regular performance-based raises

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contribution
• Paid travel expenses
• Full-time paid door-to-door travel
• Great team culture, long-term career path

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