Job Description

Executive Administrative Assistant

Plano, Texas

Who We Are:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

Responsibilities:

• Sales Support: Assist the sales team by managing customer and internal colleague’s inquiries, processing orders, and maintaining customer, partner and vendor records.
• Customer Relationship Management: Build and maintain strong relationships with clients, providing excellent customer service and addressing any issues or concerns in a reasonable amount of time.
• Administrative Tasks: Handle various administrative duties such as scheduling meetings, managing calendars, preparing reports, and vendor management.
• Data Management: Maintain and update sales databases, ensuring accuracy and confidentiality of information.
• Communication: Coordinate with different departments to ensure smooth operations and effective communication.

Skills Required:

• Project Management: Strong Project Management ability.
• Communication Skills: Strong verbal and written communication skills to interact effectively with clients and team members.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Technical Proficiency: Familiarity with CRM software, Microsoft Office Suite, and other relevant tools.
• Problem-Solving: Ability to address customer issues and find effective solutions.
• Attention to Detail: Ensure accuracy in data entry and administrative tasks.

Qualifications:

• Education: A high school diploma or equivalent; a bachelor's degree in business or a related field is often preferred.
• Experience: Previous experience in sales support, customer service, or administrative roles is beneficial.

What you will experience at Delta:

You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.

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