Customer Support Specialist Job at Akkodis, Eden Prairie, MN

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  • Akkodis
  • Eden Prairie, MN

Job Description

Akkodis is seeking a Customer Support Specialist with a client in the Minneapolis-St. Paul area. The candidate selected will ideally have 1-3+ years of applicable experience.

CLIENT OVERVIEW:

Top medical device company

JOB TITLE: Customer Support Specialist

EMPLOYMENT TYPE: Contract (1 year minimum - likely to convert to FTE)

COMPENSATION: Rate will be targeted at $23.00/hr W2

W2 only/No C2C

LOCATION DETAILS: Local MPLS candidates that CAN come in the office for training or group events - but role is 95% remote. Hours will be M-F 8AM-5PM (one hour lunch)

ABOUT THE ROLE:

Project Scope/Day to Day/Responsibilities

  • SAP experience - and experience reviewing Purchase Orders, documentation, etc.
  • Can have 5-10 calls a day and 5-10 emails a day
  • Deal with pressing issues
  • Main issue will be systems broken, systems down
  • Maintaining open and closing tickets in Salesforce
  • Help try to troubleshoot any issues and field
  • Connecting with the right person regarding what type of issues
  • Creating sales orders with parts
  • Someone that can be helpful, great with customers, and strong organizational skills

NICE TO HAVE:

  • Regulated environments
  • Medical device experience

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at mia.harpster@akkodisgroup.com

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Job Tags

Contract work, Temporary work, Work at office, Local area, Remote work,

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