Job Description

Coupa Business Analyst
Newark, CA / Remote
6 Months contract with possibility of extension

Job Description:

We are seeking a dynamic and experienced Coupa Business Process and Procurement Operations SME, to serve in our Procurement Operations team. The right candidate has a strong background in Coupa and other Procurement systems and also filled a lead role within a fully dedicated Procurement Operations, Buy Desk or COE team as an employee, contractor or consultant. 
We’re looking for deep understanding for downstream transactional Procurement business processes especially, and a candidate who knows transactional execution best practices and how they’re performed in Coupa. 
The right Candidate brings energy, ambition, customer support acumen, and is willing to roll up the sleeves. We need both execution AND continuous improvement. The workload is fast-paced and challenging, but also quite rewarding. The core objective is executing Client's Procurement Operations activities and deliverables, but the larger opportunity is to strengthen the Coupa program, drive cost savings, enhance supplier management, and help optimize the substantial scope and volume of Procurement Operations support inquiries from the Business. 
We’re beginning with a Contractor, for 6-Months. Potential opportunity to convert to full time at a later date.

Ideal candidate can be on-site at least 4 days per week in one of the following locations: 
- Newark, CA
- Casa Grande, AZ
- Phoenix, AZ
- Southfield, MI

- What makes this role interesting? – Year 1 of a global program and there is opportunity to contribute to a global expansion. Good program like this will take years to dial in and they can be a part of this. 
- Team Culture – Business professional. Close knit. Globally they have 31 team members. Coupa community itself is about 2800 people.
- Years of Experience Required – 7 minimum. Remote workers need to have 10 years’ experience
Industry Experience -   Prior working experience in the automotive sector is mandatory
- Degrees or certifications required – bachelor’s is required.
- Disqualifiers – No Coupa experience 
- Client experience preference – Someone would stand out with Client experience
- Interaction level with manager/team – every week meetings 
- Estimated end date: 6 months from hire date 

Performance Indicators –
1. Extreme attention to detail 
2. Proactivity ability to see trends and patterns
3. Ability to document them into a story to determine what are the next SOPs to be written

YOU WILL: 
In this role, you will be responsible for managing a high-volume of activities and tasks, to ensure defined processes, control procedures and SOPs for Buying (PRs, approval workflows, POs, Change Orders), Invoicing and Supplier Management are adhered to with accuracy and full compliance. 
You will be expected to collaborate closely with a large global audience of stakeholders across various departments and keep numerous, concurrent Procurement Operations transactional inquiries moving at the fast-paced Client Procurement leadership requires. 
In addition, the expectation will be that you provide weekly reporting on all assigned activities, including volumetrics for each activity actioned. 

KEY ACTIVITIES INCLUDE (but are not limited to):
1. PO Revisions
2. Coupa virtual card audit (end-to-end) 
3. Contract reviews for Invoice (re-route to PRs)
4. New shipping location: Form in Coupa submitted to change location
5. Maintain existing Supplier records
6. Approval validation checks
7. Review Coupa JIRA tickets with other business process needs
8. Other misc queries in Coupa Admin mailbox
9. Soft Closed, On Hold POs review, resolve
10. Add/remove vendors
11. Work with IT to ensure issue resolutions, detailed tracking
12. Coupa quarterly audits, user access reviews
13. Weekly reporting batches for all above
14. Weekly dashboard maintenance if needed
15. Weekly Status Report/OKRs update

YOU BRING: 
- Bachelor’s degree in business administration, Supply Chain Management, a related field or other relevant experience.
- Proven experience as a Procurement Operations, Buy Desk or Procurement Center of Excellence leader and SME, with a strong background in implementing and optimizing Coupa procurement solutions.
- In-depth knowledge of procurement processes, best practices, and industry trends.
- Ability to deeply analyze support requests, ticket queues, raw and often ambiguous data to make data-driven decisions to ensure transactional KPIs are maintained and eventually improved upon. 
- Proactivity to identify, document and articulate recognized trends. Continuous improvement of Coupa Business Processes expose risks and key insights, convert into digestible reports that drive recommendations for change and continuous improvement. We’re looking for
- Coupa certifications (e.g., Coupa Certified Implementation Lead) are preferred.
- Other nice-to-have systems experience includes: MS Office Suite, Agiloft, Smartsheet, Jira and/or other support intake and ticket-tracking tools
- Excellent time management skills, and strong professional endurance to keep up with a very fast paced organization and a wide range of large stakeholder groups.
- Strong project management skills with a demonstrated ability to lead complex initiatives from inception to completion.
- Excellent communication, interpersonal, and leadership skills to effectively collaborate with stakeholders at all levels.
- Experience in change management, training, and fostering a culture of continuous improvement.
- Be a proactive self-starter who is comfortable navigating dynamic work environments with shifting priorities.
- Effective in engaging and collaborating across different departments.
- Knowledge of regulatory requirements, SOX controls and other compliance considerations relevant to Procurement activities.
- Experience in the Automotive Industry is ideal but not required.

 

Rohit Rasakthla

Recruiter

Ph: (615) 903-9646

Email: rohit.rasakthla@harveynash.com

 

Job Tags

Full time, Contract work, For contractors, Work experience placement, Remote work, Shift work,

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