Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Coordinator, Crew Accommodations is part of the Crew Scheduling and Support team within the Integrated Operations Center (IOC) division. This role ensures the safety and comfort of American Airlines' crew members by coordinating hotel and limo accommodations. You will collaborate with various departments and vendors to provide top-notch service to our pilots and flight attendants.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Coordinate with hotel vendors to secure accommodations and transportation for variable-manning flight attendants, crew members affected by off-schedule operations, charters, and check airmen
• Ensure compliance with union contracts and AA Corporate Travel policies
• Interact with pilots, flight attendants, hotels, transportation companies, and teams within IOC to resolve issues and provide excellent service
• Assist in investigating crew debriefs and compiling data for monthly reports
• Support various departmental projects and initiatives
• Ensure crew members have safe and timely hotel accommodations according to their contractual requirements

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma or equivalent required
• 1-2 years of experience in aviation and/or call center environment

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's degree preferred
• Project management experience
• Experience working with union contracts and corporate travel regulations
• Familiarity with American Airlines' operations and policies

Skills, Licenses & Certifications

• Excellent analytical, strategic thinking, and problem-solving skills
• Strong written and verbal communication skills
• Ability to work effectively in a team environment
• Proficient in Microsoft Office and Google Suite
• Ability to learn and adapt to new systems and processes quickly

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Work at office, Flexible hours,

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