Job Description

Company

With a 30+ year history of investment success, our client is a privately held real estate investment and management company specializing in commercial properties across the NY Metro Area, Mid-Atlantic, and Southeast. Their portfolio spans office, industrial, and retail assets. The company has overseen the acquisition, development, and management of millions of square feet across numerous properties in both urban and suburban markets.

Position

We are seeking an experienced and results-driven Commercial Property Manager to lead the day-to-day operations and management of a commercial real estate portfolio which includes over 1.5M SF of industrial and commercial assets. The ideal candidate will have extensive expertise in commercial property management, with a demonstrated ability to optimize asset performance, enhance tenant satisfaction, and drive profitability. This role demands strong leadership, strategic decision-making, and the capability to oversee all facets of property operations with efficiency and professionalism. The ideal candidate will like working in an entrepreneurial environment with the ability for future growth.

Responsibilities

Tenant Relations:

• Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests in a timely and professional manner.
• Develop and maintain positive relationships with tenants to foster tenant retention and satisfaction.

Financial Management:

• Develop and manage property budgets, ensuring expenses are within budgetary guidelines and revenue targets are achieved.
• Review and approve property invoices, rent rolls, and financial reports, analyzing variances and implementing corrective actions as needed.
• Conduct regular financial analysis to identify opportunities for cost savings and revenue enhancement.
• Assist with Year End CAM Reconciliations.

Maintenance and Operations :

• Coordinate property maintenance and repair activities, ensuring that properties are well-maintained and in compliance with safety and building codes.
• Oversee vendor relationships, including contract negotiation, performance monitoring, and quality assurance.
• Implement preventative maintenance programs to prolong the life of property systems and equipment.

Risk Management and Compliance:

• Ensure compliance with all local, state, and federal regulations governing commercial real estate operations.
• Identify and mitigate risks associated with property management, including liability, insurance, and security concerns.
• Implement emergency preparedness plans and procedures to ensure the safety and security of tenants and properties.

Capital Improvements and Strategic Planning:

• Develop and execute capital improvement plans to enhance property value and tenant satisfaction.
• Collaborate with ownership / asset management teams to develop long-term strategic plans for the portfolio.
• Evaluate market trends and competitive landscape to identify opportunities for portfolio growth and expansion.

Leadership and Teamwork:

• Lead by example through actions that reflect the company's values and goals.
• Strive for excellence in all tasks and responsibilities, aiming for quality and accuracy in work. Continuously seek opportunities for improvement and innovation.
• Can work in a collaborative way with team members but also can operate without at lot of supervision.

Qualifications

• Experience in commercial property management, with a focus on industrial real estate, institutional properties, or warehouses.
• Proficiency in property management software.
• Strong tenant relations expertise, with a hospitality-focused mindset to deliver exceptional tenant experiences.
• Proven ability to develop and manage CAPEX budgets.
• Experience with bid leveling and contract review.
• Solid project management skills, including planning, execution, and delivery of property improvements and operational initiatives.

Personal Skills & Attributes

• Entrepreneurial mindset, demonstrating initiative and the ability to identify and act on opportunities to enhance asset performance.
• Energetic and passionate approach, with a commitment to excellence in property management.
• Strong leadership and decision-making abilities
• Exceptional communication and interpersonal skills

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