Job Description

Role and Responsibilities

In this role, you will assist the Property Management team with the day-to-day operations, scheduling, and coordination for the office and spaces. In this role, you will deliver accurately and efficiently on tasks assigned, and represent our Brand Standards with courtesy, warmth, and professionalism.

Responsibilities include:

• Day to day administrative operations of the office; welcome our members and their guests, directing them as needed and helping them to book our services and spaces. Secure and shut down the office at the end of day.
• Provide administrative support to the Geo Regional GM, Property Manager and Building. Operations Manager. Process correspondence; produce, maintain, and/or distribute various forms, spreadsheets, manuals, information packages, and miscellaneous deliverables.
• Review and handle invoices, purchase orders, billing, and general files, working with the AP team as needed.
• Handle and deposit incoming checks from members as needed; maintain accurate records
• Stock and order supplies as needed; process mail and package deliveries, and ensure the pantry is stocked, clean, and ready for use.
• Develop a strong knowledge of the buildings, and the surrounding community, including retail and service providers, parking and transportation options.
• Promptly report issues and member concerns to the appropriate team, with the help of our proprietary app and unique service model. Escalate any maintenance requests to our property operations teams.
• In an emergency such as a fire alarm, stay calm and follow protocols to keep everyone safe.
• Accept other duties as assigned by the Geo Regional GM, Building Operations Manager or Property Manager. Contribute towards overall office operational needs and provide administrative support related to maintaining property management operations as necessary.
• Promote and book internal and partner services which support our members’ lifestyles, including fitness classes, events, art shows, lectures, retail, and amenities subscriptions.
• Coordinate and execute special events as needed.

Qualifications and Education Requirements

Yardi Experience

Proficient computer knowledge, including MS Office

Excellent communicator in writing and face-to-face

Able to work independently and as part of a team; demonstrated ability to achieve results without close supervision

Ability to effectively prioritize and meet deadlines

Proven customer service and problem solving skills

Preferred Skills

Bachelor’s degree or Associate’s Degree with 1-2 years’ relevant work experience

Prior administrative experience and experience in property and real estate management

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