Job Description

Property: Silverbrook Apartment Homes

Address: 15403 E 1st Ave, Aurora, CO 80011

Property Size: 165 units

TI Communities is a leading property management company dedicated to creating exceptional living experiences for our residents. We specialize in managing workforce housing, and our mission is to provide our residents with top-quality service, comfort, and convenience. We strive to create vibrant, inclusive communities where our residents can thrive and enjoy a high standard of living.

As an Assistant Manager, you will play a crucial role in upholding our mission. You will be part of a dynamic team that strives for excellence. We value innovation, professionalism, and a strong commitment to resident satisfaction.

WHO WE ARE:

Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world.

WHAT WE OFFER:

• Competitive pay, renewal bonus.
• Housing discount.
• Medical, Dental, and Vision insurance.
• 401k Match.
• 3 weeks paid time off.
• Company paid holidays.
• Team referral bonuses.
• Good work-life balance.
• Opportunity for growth.
• Create an autonomous, engaging, and rewarding environment where you will be valued.
• Reward and recognize your achievements and contributions.

HOW YOU WILL IMPACT TI COMMUNITIES:

• Assist the Property Manager in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Contribute to marketing and leasing efforts to attract prospective residents.
• Conduct property tours, highlighting the unique features and benefits of our communities.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Manage the leasing process, including the preparation and execution of lease agreements.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

WHAT YOU NEED TO SUCCEED:

• Previous experience in property management or customer service is strongly desired.
• Strong interpersonal and communication skills, with the ability to build rapport with diverse individuals.
• Excellent organizational and time management abilities to handle multiple tasks effectively.
• Proficiency in property management software and Microsoft Office suite.
• Knowledge of Fair Housing regulations and leasing practices is an advantage.
• Flexibility to work evenings and weekends, as required.

OUR CORE VALUES:

• Instill Hope
• Expect Excellence
• Inspire Service
• Embody Integrity
• Exude Joy

TI Communities is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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